Terms and Conditions

We hope you love your PATESON product, but if you have any issues with one of our products, in the first instance, please contact us through the website detailing the item purchased, the date of purchase and the issue. 

A Return and Refund policy usually consists of:

• Terms of return (i.e. number of days)
• State of return (e.g. unworn)
• Reason for return (e.g. damaged or wrong product)
• Process for return (i.e. how to initiate a return, how to contact customer service)
• Process of refund (i.e. terms of refund, duration, payment details)
• Contact details